reportcrash eating CPU

How do I find out what keep starting and crashing? I've looked in Console and this is what is happening.


Any thoughts?


MacBook

Posted on Mar 27, 2021 6:59 PM

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Posted on Mar 31, 2021 1:13 PM

Thanks for getting back to us lumail,


To help narrow down where the issue may be, we suggest booting your Mac into safe mode, and testing to see whether the same behavior occurs there.


Safe mode will temporarily disable some times that load automatically with your Mac, specific to a few locations.


The following page explains more about safe mode, and how to access it: Start up your Mac in safe mode


We look forward to hearing your result!

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Question marked as Top-ranking reply

Mar 31, 2021 1:13 PM in response to lumail

Thanks for getting back to us lumail,


To help narrow down where the issue may be, we suggest booting your Mac into safe mode, and testing to see whether the same behavior occurs there.


Safe mode will temporarily disable some times that load automatically with your Mac, specific to a few locations.


The following page explains more about safe mode, and how to access it: Start up your Mac in safe mode


We look forward to hearing your result!

Apr 8, 2021 10:21 AM in response to Nicholas_B2

I´ve been having a very similar issue for several weeks now. It does not seem to occur when in safe mode, but returns after some time (a day or two-ish) when returning to normal mode. I have completely removed Adobe acrobat reader (using App Cleaner to delete associated files). Have also manually deleted: com.adobe.ARMDCHelper.plist and com.adobe.reader.dc.plist. Simply re-booting the Mac seems to temporarily postpone the problem, but it keeps returning after a day or two (or less?) no matter what I do. I guess Adobe must have some hidden files that keeps "calling home" to resuscitate their own flawed/harmful software! See attached screen dump of console log. The two ARMDC processes keeps triggering ReportCrash every 10 seconds(-ish) in an endless loop... Which makes my fan run more or less continuously. Killing the processes in activity monitor doesn´t help; they keep restarting. It´s driving me crazy! Please advice!

Mar 29, 2021 2:45 PM in response to Nicholas_B2

yes, i used activity monitor to figure out what was using the CPU, and then console to find out what was doing the crashing, now I am trying to figure out where the thing is that is crashing and how to stop it. It looks like its an adobe situation, I'm just not sure where to look for it and how to make it stop, and if I do make its stop, what I am also affecting. these seem to be the two main things that keep popping up.


2021-03-29 2:43:59.044 PM com.apple.xpc.launchd[1]: (com.adobe.ARMDC.SMJobBlessHelper[39147]) Service exited due to signal: Trace/BPT trap: 5


2021-03-29 2:44:12.460 PM com.apple.xpc.launchd[1]: (com.adobe.ARMDC.Communicator[39150]) Service exited due to signal: Trace/BPT trap: 5

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