Why is my iPhone 12 disabled?..... I can do nothing...... I cannot access settings... nothing... I know my ID and password and don't want to change either..... I don't "get it"!
iPhone 12 Pro Max, iOS 14
you will need to put the phone in restore mode by pressing the up volume then bottom then power until the connect to iTunes screen comes up. Next connect the phone to a computer that has iTunes. In iTunes you should see a window pop up saying restore or update and you want to hit restore. The restore will take a little bit of time, and when done everything will be erased off the phone, but the phone will still be locked to your Apple ID passcode unless you already had find my iPhone turned off. If you don’t have a computer with iTunes then you will need to take the phone into a apple store, you can make a appointment at https://getsupport.apple.com/
you will need to put the phone in restore mode by pressing the up volume then bottom then power until the connect to iTunes screen comes up. Next connect the phone to a computer that has iTunes. In iTunes you should see a window pop up saying restore or update and you want to hit restore. The restore will take a little bit of time, and when done everything will be erased off the phone, but the phone will still be locked to your Apple ID passcode unless you already had find my iPhone turned off. If you don’t have a computer with iTunes then you will need to take the phone into a apple store, you can make a appointment at https://getsupport.apple.com/
Got it done, Zombie........ thanks so much! Also, the button on the right must be held down until you see action on your phone screen and later on your PC monitor....... at any rate, it's all good now and having read this, knew I was on the right track! Thx!
Why is my iPhone disable? I can do nothing.....
