Accidental app purchase refund
Hey guys so i had an accidental app purchase made on the 27th and I moved for a refund and it shows refunded, but I’m yet to receive the actual refund, should I be worried?
iPhone 7, iOS 13
Hey guys so i had an accidental app purchase made on the 27th and I moved for a refund and it shows refunded, but I’m yet to receive the actual refund, should I be worried?
iPhone 7, iOS 13
No, no reason to be worried.
See this:
How long refunds from the App Store or other Apple services take - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Good luck!
No, no reason to be worried.
See this:
How long refunds from the App Store or other Apple services take - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Good luck!
If it's a Mastercard it would be up to 30 days, But if it is deducted over your phone plan it is up to 60 days
I'm So sorry one last thing
the app purchase I made is still available to me, it’s an app I normally use for free (until the accidental purchase) so do I stop using it till I get a refund or if I continue using it is it against some rule?
Thank you so much
my payment was via mobile phone billing (MasterCard) so I’d have to wait for 60 days right?
Thank you
I appreciate it, I feel better and at ease now
Accidental app purchase refund