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I cannot see my families location on their iPhone 12 Pro but they can locate me

I cannot see my families location on their iphone12pro but they can locate me. We have tried to fix it but still says "No Location Found." How can this be fixed? ATT said its a problem for Apple.


[Re-Titled by Moderator]


Posted on Mar 28, 2021 2:32 PM

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Question marked as Apple recommended

Hello,

So you are using Family Sharing, correct? If so, see "Keep track of everyone. And every device." in this link:

https://www.apple.com/family-sharing/

Good luck.

Posted on Mar 28, 2021 2:38 PM

1 reply

I cannot see my families location on their iPhone 12 Pro but they can locate me

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