You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rjtore01 Author

Level 1

5 points

Found iPhone

I want to cancel lost iPhone claim. Device has been found.

iPhone 11 Pro Max

Posted on Mar 28, 2021 2:06 PM

Top-ranking reply

Lawrence Finch

Level 10

211,664 points

Posted on Mar 28, 2021 2:11 PM

If you got a message saying it has been found that is a scam to steal your Apple ID and password. If you entered that information your phone is now gone permanently and all data you had on the phone is now in the possession of the finder.

If you physically have the phone in your possession, and that’s what you mean by “found”, just set it up again. If you filed an insurance claim contact the insurer; their contact information is in the contract that you got when you insured it.

View in context

Found iPhone

Similar questions