Refunds on app purchases
When will I get my money back when it says in the app registration that the refund is refunded?
When will I get my money back when it says in the app registration that the refund is refunded?
After you request a refund you'll receive an email update within 48 hours about whether your refund has been granted. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you want to read what Apple actually says, read this document: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.
After you request a refund you'll receive an email update within 48 hours about whether your refund has been granted. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you want to read what Apple actually says, read this document: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.
Thank you, I have received feedback from the apple
So I have to wait 30-60 days for the money to refund via visa card on the phone
If you paid with mobile billing then up to 60 days. If you paid with a credit card on your Apple ID then up to 30 days but it may appear sooner if you check your credit card account online.
Refunds on app purchases