Invoice from Apple Music is OK, PDF shows up with all whats inside in Print dialog and Save as PDF.
Invoice from Apple iCloud storage is NOT OK, Print dialog shows only header, same result with Save as PDF option - header only ...
Anyone with same problems?
iMac 27″, macOS 11.2
All of my receipts from Apple are HTML emails with linked images. None of them come as a PDF.
If your email comes as a PDF, and it is multi page, that may have something to do with it as multi page PDFs are displayed differently in mail. If it’s a PDF just download the file; no need to print it.
All of my receipts from Apple are HTML emails with linked images. None of them come as a PDF.
If your email comes as a PDF, and it is multi page, that may have something to do with it as multi page PDFs are displayed differently in mail. If it’s a PDF just download the file; no need to print it.
Hey there Keyz,
Thanks for reaching out to Apple Support Communities. We understand you’re iCloud storage will not print or save as a PDF correctly. We’ll be happy to help.
What app are you trying to do this from? Is this occurring in Mail? If you change the Paper Size, does that have any impact on this? Try and see. Also, you may consider taking a screenshot of the invoice and printing that way or see if you can print from Music as seen in this article:
See your purchase history for the App Store, iTunes Store, and more
We hope this helps. Take care.
Sorry, my bad - the messages are HTML obviously... no PDF.
But take a look at my screenshots, no more explanation needed, I hope... the picture is more than thousand words :-)
Thanx for correcting me.
Thank You for quick answer, unfortunately my point has gone missing…
Problem occurs in Apple Mail. There are two types of Invoice included mail for me from Apple, one is for Apple Music membership and the other one is for Apple iCloud 2 TB storage. They are different somehow, storage invoice comes from Ireland btw…
I don't have a Music receipt, but I do have iCloud storage and Arcade. Both print to PDF without issue, so I'm not sure it is an issue with Big Sur or Mail in Big Sur.
Anything else different about the messages? Did you move one and not the other?
Have you tried other messages?
Hi all,
Found a solution;
Log in to icloud.com
Go to Mail
Choose this invoice message from Apple with print problems in ordinary Apple Mail
Right click in message pane
Choose Print Frame...
That's it...
But Apple Mail mystery continues... :-)
Posting two screenshots to show my problem,
Copy/paste from the email to a new Note and use the print dialog to save it as PDF.
I see, but this is not normal behaviour…
Thanx anyway!
Thanx Barney-15E, this Apple storage receipt is somehow inbedded in mail message, not as PDF. All my other receipts from Apple are PDF, easily printed.
Apple OS user from 2002…,
Sorry, I don't have any other ideas. I don't see any difference between the emails, so I'm not sure why it would render differently when you try to print.
Apple Mail print to PDF mysterium
