You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone is disabled

I have a issues government work phone . I cannot access it's saying iPhone is disabled connect to itunes




​[Re-Titled by Moderator]

Posted on Mar 29, 2021 8:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2021 8:17 AM

cmann423 wrote:

I have a issues government work phone . I cannot access it's saying iPhone is disabled connect to itunes


And the following link—click or tap on the following blue text—is how to do that ➡️ If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If that does not work and does not resolve the disabled status, contact the IT provider that is providing iPhone support for the particular government entity for the particular government that issued the iPhone device to you.


If you do not have a Mac or Windows system available to you, you will want to contact the IT provider for the government entity that provided the iPhone, and ask what they want you to do here.

3 replies
Question marked as Top-ranking reply

Mar 29, 2021 8:17 AM in response to cmann423

cmann423 wrote:

I have a issues government work phone . I cannot access it's saying iPhone is disabled connect to itunes


And the following link—click or tap on the following blue text—is how to do that ➡️ If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If that does not work and does not resolve the disabled status, contact the IT provider that is providing iPhone support for the particular government entity for the particular government that issued the iPhone device to you.


If you do not have a Mac or Windows system available to you, you will want to contact the IT provider for the government entity that provided the iPhone, and ask what they want you to do here.

iPhone is disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.