Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to connect to the App Store

Unable to connect to the app store




[Re-Titled by Moderator]

Posted on Mar 29, 2021 11:42 AM

Reply
Question marked as Best reply

Posted on Mar 29, 2021 11:50 AM

Read the suggestions in these support documents:


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

1 reply
Question marked as Best reply

Mar 29, 2021 11:50 AM in response to honey_Bee0510

Read the suggestions in these support documents:


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Unable to connect to the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.