iMessage shows email of a contact instead of their phone number
Hi there,
For some of my contacts, when I start a new iMessage on my phone, and use the “to”
field to search for a contact, it only shows their email and not their phone number. It’s so frustrating. The only way to start a text message with them is to open their contact info and select “send message” icon button.
I have iCloud contacts turned on. I tried toggling on and off. My phone is on auto backup and auto download of new software so everything is always backed up and software up to date. I’ve checked if I can make the phone number the main default way to contact the person but there’s no option for that. I’ve even tried removing the email so only the phone number is on the contact but if I do that, then the contact doesn’t come up at all when starting a new text message and searching using the “to” field.
Please help. This is a really frustrating issue.
Thank you!
iPhone XR
