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JimmyJam22 Author

Level 1

8 points

How do I fix an iphone 7 plus that had an error on update and is stuck on the apple logo downloading?

How do I fix an iphone 7 plus that had an error on update and is stuck on the apple logo downloading?

iPhone 7 Plus

Posted on Mar 29, 2021 7:06 PM

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3 replies

Level 10

411,253 points

Mar 30, 2021 6:55 AM in response to JimmyJam22

I think we're past the stage of being able to recover any data. I hope you had a backup.

See if tips in this post help (it is a bit old but should still apply)

hhttps://discussions.apple.com/message/33175214#message33175214

If none of the above work, try:

https://appletoolbox.com/iphone-stuck-in-recovery-mode-here-are-4-steps-to-fix-it/

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Level 10

411,253 points

Mar 29, 2021 7:20 PM in response to JimmyJam22

If you can't update or restore your iPhone, iPad, or iPod touch - You can put your iOS device into recovery mode, then restore it using iTunes.

https://support.apple.com/HT201263

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JimmyJam22 Author

Level 1

8 points

Mar 30, 2021 12:04 AM in response to Limnos

Thanks Limnos but I tried that and it keeps saying there was an error halfway through and then I hit okay and the apple logo with a half of a update bar filled does nothing. Is there something else I can try without losing the data? My PC and iTunes are up to date.

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How do I fix an iphone 7 plus that had an error on update and is stuck on the apple logo downloading?

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