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I forgot my Apple ID and password

My daughter forgot her Apple ID and password so when we reset the phone now we can’t get into it what to do next

iPhone XR

Posted on Mar 29, 2021 6:54 PM

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Question marked as Best reply

Posted on Mar 30, 2021 1:09 PM

Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169

3 replies
Question marked as Best reply

Mar 30, 2021 1:09 PM in response to Vogjr

Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169

I forgot my Apple ID and password

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