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Level 1

4 points

My wife's iPhone 7 keeps restarting and stuck on the logo screen

can you help please

iPhone 7

Posted on Mar 29, 2021 8:21 PM

Top-ranking reply

Level 10

418,327 points

Posted on Mar 29, 2021 8:24 PM

Try things in these links:

If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - https://support.apple.com/HT203899

If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412

If they do not work then follow the advice at the end of the links about contacting Apple.

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