Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod Touch 7th Generation

My iPod 7th Generation is locked. We have tried everything on Apple Support to unlock it with no success. Currently, I just Restored and Updated and told to Unlock. What should I do now?

iPod, iOS 14

Posted on Mar 30, 2021 2:57 AM

Reply
Question marked as Best reply

Posted on Mar 30, 2021 8:10 PM

What do you mean by locked? What is the message you get when you try to turn it on? Does it say disabled? If so, do this:

If you forgot the passcode on your iPod touch, or your iPod touch is disabled - https://support.apple.com/en-us/HT211080

or does it say Activation Lock? If so, follow these instructions: How to remove Activation Lock https://support.apple.com/en-us/HT201441

1 reply
Question marked as Best reply

Mar 30, 2021 8:10 PM in response to Hal Lawson

What do you mean by locked? What is the message you get when you try to turn it on? Does it say disabled? If so, do this:

If you forgot the passcode on your iPod touch, or your iPod touch is disabled - https://support.apple.com/en-us/HT211080

or does it say Activation Lock? If so, follow these instructions: How to remove Activation Lock https://support.apple.com/en-us/HT201441

iPod Touch 7th Generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.