New phone and my apps won’t load

iPhone 11, iOS 14

Posted on Mar 30, 2021 5:47 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2021 7:28 AM

I had this problem. I got help from an Apple live chat.

Make sure your WiFi is on, tap and hold an app that is not loading. A drop down list will show, choose ‘prioritize download’ it should start downloading. Then it’s just like dominos, one after another will resume. If not repeat the tap, hold, prioritize on any that remain frozen.

6 replies
Question marked as Top-ranking reply

Apr 17, 2021 7:28 AM in response to beckie291

I had this problem. I got help from an Apple live chat.

Make sure your WiFi is on, tap and hold an app that is not loading. A drop down list will show, choose ‘prioritize download’ it should start downloading. Then it’s just like dominos, one after another will resume. If not repeat the tap, hold, prioritize on any that remain frozen.

Apr 30, 2021 1:21 AM in response to Oern

I had this problem. I got help from an Apple live chat.

Make sure your WiFi is on, tap and hold an app that is not loading. A drop down list will show, choose ‘prioritize download’ it should start downloading. Then it’s just like dominos, one after another will resume. If not repeat the tap, hold, prioritize on any that remain frozen.

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New phone and my apps won’t load

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