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Level 1

6 points

iPad 7

My iPad 7 is not responding and I cannot turn it off

iPad, iOS 12

Posted on Mar 30, 2021 6:41 AM

Top-ranking reply

Community+ 2024

Level 10

291,536 points

Posted on Mar 30, 2021 6:45 AM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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