Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgotten Password

How do I change my Apple password if I forgot my old one? It keeps requiring old password to change to new one.

iPhone XR, iOS 14

Posted on Mar 30, 2021 12:03 PM

Reply
Question marked as Best reply

Posted on Mar 30, 2021 12:12 PM

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data using a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If it is the Apple ID Password you have forgotten, check this link...

https://iforgot.apple.com/password/verify/appleid

1 reply
Question marked as Best reply

Mar 30, 2021 12:12 PM in response to jrstwins

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data using a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If it is the Apple ID Password you have forgotten, check this link...

https://iforgot.apple.com/password/verify/appleid

Forgotten Password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.