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jrstwins Author

Level 1

8 points

Forgotten Password

How do I change my Apple password if I forgot my old one? It keeps requiring old password to change to new one.

iPhone XR, iOS 14

Posted on Mar 30, 2021 12:03 PM

Top-ranking reply

frazzm737

Level 9

55,236 points

Posted on Mar 30, 2021 12:12 PM

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data using a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If it is the Apple ID Password you have forgotten, check this link...

https://iforgot.apple.com/password/verify/appleid

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Forgotten Password

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