You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dijocarter Author

Level 1

4 points

My new iPad Pro does not turn off by holding the volume button and the top button for over 30 seconds

My new iPad Pro does not turn off by holding the volume button and the top button for over 20 seconds

iPad Pro, iPadOS 14

Posted on Mar 30, 2021 12:25 PM

Top-ranking reply

Demo

Level 10

166,657 points

Posted on Mar 30, 2021 12:32 PM

If you are not seeing the slider bar to power off, try a forced restart and then try powering down again.

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.

View in context

My new iPad Pro does not turn off by holding the volume button and the top button for over 30 seconds

Similar questions