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onsy289 Author

Level 1

4 points

zoom with frozen screen

my i phone xs max is frozen with high zoom and I could not use or turn off and restart the phone

iPhone XS Max, iOS 14

Posted on Mar 30, 2021 4:18 PM

Top-ranking reply

domcary9

Level 4

1,343 points

Posted on Mar 30, 2021 4:26 PM

To force restart your iPhone XS Max, in sequence, press the volume up key, the volume down key, and then hold the power button until you see an Apple logo.

For more info on force restarting your iPhone refer to the following address:

Force restart iPhone - Apple Support

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zoom with frozen screen

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