Paramount + Shotime Apple TV+ Channel not working

Question

Paramount + Shotime Apple TV+ Channel not working

Paramount plus channel that I purchased through the Apple TV+ is not working. It keeps asking me to sign up, even though in my settings it is still listed as an active subscription. Is this a new issue? I was able to watch shows on the Apple TV+ channel last night, but tonight it is not working and I don’t want to sign up for the app separately and be charged for the Apple TV channel and the app. Also, the paramount + app does not have the new episode I am trying to stream but the Apple TV+ channel does.

Apple TV HD, tvOS 14

Posted on Mar 30, 2021 5:31 PM

Reply

Answer 1

Top-ranking reply

MaMiSoFlY

Level 1

10 points

Apr 21, 2021 9:07 PM in response to Itsbrittanybisch

Can someone please reply to Itsbrittanybisch dated Mar 31, 2021 3:59 PM? I too am having the same problem: purchased Paramount+ via AppleTV (confirmed app is listed as a subscription) yet it insists that I sign-up again. I’ve even been billed for the first month already. I was able to watch prior. This is getting super annoying

Reply

Answer 2

Mar 31, 2021 3:58 PM in response to Urquhart1244

I’m aware. I signed up through the Apple TV app and it’s a channel that I paid to add on. Is also in my monthly subscriptions. The Apple TV + channel for paramount + is not working and is sending me to paramount plus app to sign in, which does not work because I subscribed within the Apple TV + app as an add on channel. So, my Apple TV + channel is not working.

Reply

Answer 3

Mar 30, 2021 7:30 PM in response to Itsbrittanybisch

A Paramount+ subscription started outside of the Apple TV app, will require its own app.

A Paramount+ Channel subscription started inside of the Apple TV app, will require it to be viewed in the Apple TV app.

These two types of subscriptions are generally not exchangeable.

Is this about Clarice? You wouldn’t be able to see unreleased episodes in the separate app either.

Please see: discussions.apple.com/thread/252610775

Reply

Answer 4

Mar 31, 2021 6:56 PM in response to Itsbrittanybisch

Try finding the show’s or season’s Details page in the TV app, scroll down to How to Watch, and change the Paramount+ app to the Paramount+ Channel as selected content provider.

Reply

Answer 5

Mar 31, 2021 3:59 PM in response to Urquhart1244

Also, it’s not about the Clarice episode because that episode isn’t even released until April. It was a glitch, I believe.

Reply

Paramount + Shotime Apple TV+ Channel not working

Similar questions