New iPad is disabled

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amostajo Author

Level 1

8 points

New iPad is disabled

I tried restoring. I thought it did. Now it is disabled again

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Mar 30, 2021 7:45 PM

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Answer 1

Top-ranking reply

habonde

Level 2

459 points

Mar 30, 2021 8:03 PM in response to amostajo

Hi! It sounds like maybe you are in activation lock instead of having a disabled passcode? If that is the case you will need to start the account recovery process at iforgot.apple.com.

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Answer 2

amostajo Author

Level 1

8 points

Mar 30, 2021 8:27 PM in response to habonde

I've also tried to reenable the device through iTunes. It didn't work. I will wait a day or more to reset or reactivate my new iPad as it says in the link.

Thanks for the tip.

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Answer 3

habonde

Level 2

459 points

Mar 30, 2021 8:30 PM in response to amostajo

You're welcome! Don't forget to check back at that site in 24 hours it will tell you how long your waiting period is.

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New iPad is disabled

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