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iPhone not turning on

had my iPhone XR on charge and now it will not turn back on, ideas? I've tried the reboot sequence


iPhone XR, iOS 14

Posted on Mar 30, 2021 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2021 8:29 PM

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Which ends with:


If you need more help

Contact Apple Support to set up service if you have any of these issues:

  • You still see a black screen after charging, force restarting, or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.


2 replies
Question marked as Top-ranking reply

Mar 30, 2021 8:29 PM in response to jdw46

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Which ends with:


If you need more help

Contact Apple Support to set up service if you have any of these issues:

  • You still see a black screen after charging, force restarting, or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.


Mar 30, 2021 8:45 PM in response to jdw46

jdw46 Said:

"iPhone not turning on: had my iPhone XR on charge and now it will not turn back on, ideas? I've tried the reboot sequence"

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Troubleshooting Power Issues:


I. Perform a Restart:

A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


II. A Few Apple Support Sites that May Help:







iPhone not turning on

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