Related Article: If your Mac starts up to a circle with a line through it

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have the stop symbol and i cant go to recovery mode with command R. What should i do?

I have the stop symbol and i cant go to recovery mode with command R. What should i do?

MacBook Pro

Posted on Mar 30, 2021 9:53 PM

Reply
Question marked as Apple recommended

This is going to depend on the computer that you have. If it is an Intel-based Mac that previously used macOS Sierra 10.12.4 or later, you can use Shift-Option-Command-R at startup to install the macOS that came with your Mac, or the closest version still available.


If this is an Apple Silicon (M1) Mac, then press and hold the power button when the computer turns on and you'll get into the recovery center of the MacBook Pro and should be able to get it to install the OS again and get it working.

Posted on Mar 31, 2021 1:52 AM

1 reply
Question marked as Apple recommended

Mar 31, 2021 1:52 AM in response to HELPPLEASE09

This is going to depend on the computer that you have. If it is an Intel-based Mac that previously used macOS Sierra 10.12.4 or later, you can use Shift-Option-Command-R at startup to install the macOS that came with your Mac, or the closest version still available.


If this is an Apple Silicon (M1) Mac, then press and hold the power button when the computer turns on and you'll get into the recovery center of the MacBook Pro and should be able to get it to install the OS again and get it working.

I have the stop symbol and i cant go to recovery mode with command R. What should i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.