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Dear sir / madam
on 29 march 2021 I orderd and on 30 march i got from post office , new iphone 11 64gb purple color in Ukraine, but in that they showing network provider lock, i can’t insert sim card in my phone.
and from where I bought iphone they not replying me , please help me
iPhone 11
Sorry, I do not live in Ukraine.
And I also have no idea where you bought the iPhone from and their return policy.
All I can say is a shop that sells locked iPhone should at least tells you which carrier the iPhone supports.
It appears your iPhone is locked to a particular carrier and will need to be unlocked before it can be used with other network providers.
How i can unlock my iphone
You can attempt to do so by calling the carrier and asking if they can unlock the phone. Some carriers have a tool on their website to do so, like AT&T.
Ok, i will try , but now i am in Ukraine,
Dear sir / madam may be you can unlocked?
I bought this phone from ukraine
Best you return it for a refund.
FYI: Most carrier will only unlock if you are a customer.
You got scammed.
Note: Apple do not lock or unlock iPhone.
The shop from where i bought phone , they not replying me now. Because of COVID all store is closed, how i return , please suggest me some idea, pleasee
Network provider lock
