Problem with Apple id

hello, my problem is that I did not change the country in the apple id. I don’t know why it changed, but now apple music and app store do not work for me and can I return the apple id to German without losing my subscriptions?

iPhone 12 mini, iOS 14

Posted on Mar 31, 2021 8:45 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2021 10:07 AM

If the subscriptions were made in the German store, you shouldn't lose them.


 You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

1 reply
Question marked as Top-ranking reply

Mar 31, 2021 10:07 AM in response to mihail133

If the subscriptions were made in the German store, you shouldn't lose them.


 You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

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Problem with Apple id

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