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apple keeps trying to charge old, deleted card despite updating to new, active card

hi - i have a subscription with apple and had to change over credit cards. i updated my payment method and removed the old card on my ios device, and then verified everything updated in itunes on my mac. this was last week, and every day since then apple keeps attempting to charge the old card and it keeps getting declined. how do i force the transaction to go to the new card? this charge is for applecare. thank you!

iPad, iPadOS 14

Posted on Mar 31, 2021 9:22 AM

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Mar 31, 2021 10:04 AM in response to Eric Root

thanks for the response. if it is possible i will edit my original post with the following info: let me add that i have read all the help articles even remotely related to the topic, and scoured this community. inevitably, help article roads all lead to one place: update payment info in itunes or on your ios device. which is exactly where i started.

apple keeps trying to charge old, deleted card despite updating to new, active card

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