iPad disabled
Last update was three 2421 can I save anything in there or or restore it back to the way it was before I forgot my passcode and do it from home or do I have to take it somewhere
iPad Pro 9.7-inch WiFi, Cellular
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With the iPad disabled, all locally stored data has already been lost. iOS/iPadOS utilise an encrypted filesystem; as soon as the device is disabled, the cryptographic key necessary to access stored data is automatically destroyed. If you have a pre-existing iCloud or iTunes backup of the data, it can be restored upon completion of the recovery procedures.
If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You may need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
