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Photos on MacOS 10.13.6 High Sierra will not import iPhone 12 Pro photos

Hi folks.

I have been using my new iPhone 12Pro with my old iMac (OS10.13.6 High Sierra) for a couple of weeks and all was going well. Suddenly I cannot import photos from my phone to my mac ) (unrecognizable file format). I thought High Sierra would work with HEIC?


I urgently need to get my photos from my phone to my mac and would much appreciate your help.

Thanks

iMac 21.5″, macOS 10.13

Posted on Mar 31, 2021 3:03 PM

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Posted on Mar 31, 2021 4:02 PM

Just discovered it was simply a cable issue! I unplugged a third party cable and plugged in with an Apple cable and all is well!

5 replies

Photos on MacOS 10.13.6 High Sierra will not import iPhone 12 Pro photos

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