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App Store asking to review account

Upon a fresh account creation for an iPhone 7 it asks to "review account" information when attempting to download an app. This brings up a blank white page. I have tried signing into iTunes from the iTunes settings page, but it just says "this account hasn't been used to download any apps yet". So I try to access the app store again, and the same thing happens.


I've logged into the AppleID on the web, and there's no problem there.

iPhone 7, iOS 14

Posted on Mar 31, 2021 3:01 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2021 7:44 PM

It wants to see you have a credit card or other valid method of payment even if you don't plan on using it.


If there is an option to select "Review" or "Continue" , select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

1 reply
Question marked as Top-ranking reply

Mar 31, 2021 7:44 PM in response to Garshoot

It wants to see you have a credit card or other valid method of payment even if you don't plan on using it.


If there is an option to select "Review" or "Continue" , select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

App Store asking to review account

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