Following and Followers Not Showing On Apple Music Profile

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Following and Followers Not Showing On Apple Music Profile

I went to go look at a friends, that I followed, apple music profile. However, when I clicked on my apple music profile to go to my following, it was gone. All the people I follow and all the people who follow me no longer show up. It just shows “Follow More Friends”. Even when I search up someone’s profile and click follow, it doesn’t show that I’ve follow them. This is starting to get on my nerves. I asked my friend to check her profile and all of her followers and following are gone as well. How do I fix this?

iPhone 11 Pro Max, iOS 14

Posted on Mar 31, 2021 3:22 PM

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Answer 1

ryane77

Community Specialist

Apr 1, 2021 1:42 PM in response to McKennaA

Hello McKennaA,

Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with Apple Music. It looks like the people that you follow and the people who follow you are no longer showing up. We'll do our best to help. Do you continue to experiencing this issue if you restart your iPhone? A restart can help to refresh the OS and connections. Is your iPhone fully updated with the latest version of iOS 14? Updating to the latest version of iOS can help isolate potential software issues. A backup is recommended before you update to secure your data.

Check out the following support articles:

Restart your iPhone

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

If the step above don't help, are you able to replicate this issue on a different device? This can help us to narrow down the cause of this issue. If this is also happening on a different Apple device, reach out for additional support here: Get Support

Cheers!

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Following and Followers Not Showing On Apple Music Profile

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