how to factory reset iphone 12

locked out of my iphone forgot passcode


Posted on Mar 31, 2021 7:22 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2021 3:36 AM

Your iPhone 12 needs to put in Recovery Mode, and do a Restore on it. For that, you need a PC or Mac, and your lightning cable. If you use a PC, then you need to download iTunes. iTunes can be downloaded from the Microsoft Store.


REMEMBER: Everything stored locally on your iPhone will be deleted and the phone will be restored to factory settings.


  1. Connect your iPhone 12 to a PC/Mac
  2. Quick Press Volume Up
  3. Quick Press Volume Down
  4. Press and Hold the Power Button, until your phone restart, and enter Recover Mode.

Recovery Mode is a black screen, with a computer and cable icon.


On your PC / Mac, select Restore. Your computer will download new software for your iPhone and install it. It may take some time, depending on how fast your internet connection is. The software takes up about 5-6GB

1 reply
Question marked as Top-ranking reply

Apr 1, 2021 3:36 AM in response to sjlewis9681

Your iPhone 12 needs to put in Recovery Mode, and do a Restore on it. For that, you need a PC or Mac, and your lightning cable. If you use a PC, then you need to download iTunes. iTunes can be downloaded from the Microsoft Store.


REMEMBER: Everything stored locally on your iPhone will be deleted and the phone will be restored to factory settings.


  1. Connect your iPhone 12 to a PC/Mac
  2. Quick Press Volume Up
  3. Quick Press Volume Down
  4. Press and Hold the Power Button, until your phone restart, and enter Recover Mode.

Recovery Mode is a black screen, with a computer and cable icon.


On your PC / Mac, select Restore. Your computer will download new software for your iPhone and install it. It may take some time, depending on how fast your internet connection is. The software takes up about 5-6GB

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to factory reset iphone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.