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Level 1

9 points

iphone is disabled and cannot restore through my itunes

How do I restore factory settings on my old iphone 6 if it is disabled?

iPhone 6, iOS 12

Posted on Mar 31, 2021 10:38 PM

Top-ranking reply

Level 4

3,009 points

Posted on Mar 31, 2021 10:56 PM

Hey there!

Sorry for the troubles. If your iPhone is disabled, you’ll need to restore it to its factory settings using a computer:

If you forgot the passcode on your iPhone, or your iPhone is disabled:

Hope that helps!

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