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CWKrause Author

Level 1

4 points

I can’t update my apps because my account is locked.

Posted on Apr 1, 2021 7:20 AM

Best reply

Eric Root

Level 10

684,063 points

Posted on Apr 1, 2021 8:18 AM

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

Billings and Subscriptions

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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I can’t update my apps because my account is locked.

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