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IPHONE WONT COME ON

My Iphone wont come on...I reset it and the screen is black

iPhone 11, iOS 14

Posted on Apr 1, 2021 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2021 10:12 AM

If you’ve gone through this:

If your iPhone, iPad or iPod touch won't turn on or has frozen – Apple Support


Then you’re left with this:


If you need more help

Contact Apple Support to set up a service if you are experiencing any of these issues:

  • You still see a black screen after charging, force-restarting or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid colour or isn't recognised in iTunes.


1 reply
Question marked as Top-ranking reply

Apr 1, 2021 10:12 AM in response to sissòn

If you’ve gone through this:

If your iPhone, iPad or iPod touch won't turn on or has frozen – Apple Support


Then you’re left with this:


If you need more help

Contact Apple Support to set up a service if you are experiencing any of these issues:

  • You still see a black screen after charging, force-restarting or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid colour or isn't recognised in iTunes.


IPHONE WONT COME ON

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