Apple Event: May 7th at 7 am PT
Every week there’s a payment coming out of my bank at £2.79 under the name of Apple.com/bill. I used to pay £2.79 for an app called ‘Splice’ but I cancelled my subscription around February but it’s still coming out my bank? Are you able to help please
iPhone 12, iOS 14
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
Good luck!
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
Good luck!
Alex,
First, make sure it is really canceled, per this document: How to cancel a subscription from Apple - Apple Support (Some people just delete the app and think that cancels the subscription, which it does not.)
if there is still a problem, contact Apple Support: Contact - How to Contact Us - Apple
Apple.com/bill
