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I have an Apple ID but when tryin to download things I can’t

I have an Apple ID but can’t sign into it when trying to download an app

iPhone SE, iOS 14

Posted on Apr 1, 2021 2:35 PM

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Question marked as Best reply

Posted on Apr 1, 2021 2:43 PM

Is your account disabled? See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


If not that, what happens when you try to sign in? Error message(s)?



1 reply
Question marked as Best reply

Apr 1, 2021 2:43 PM in response to Frankylyn

Is your account disabled? See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


If not that, what happens when you try to sign in? Error message(s)?



I have an Apple ID but when tryin to download things I can’t

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