You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone protection

Hello! I need help asap! I feel like my phone is being hacked. i’m constantly getting told that other people from very strange locations are trying to log into my apple id as well as a slowness happening on my phone. How do I stop this from happening incase I have any virus or hackers trying to get in.

iPhone 11, iOS 14

Posted on Apr 1, 2021 4:51 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2021 4:55 PM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

1 reply
Question marked as Top-ranking reply

Apr 1, 2021 4:55 PM in response to ashleyhenriquez_

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

iphone protection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.