You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MY iPHONE IS DISABLED

Hey hi here is the thing after I use wrong iphone passcode, my iphone got locked totally and it said connect to iTunes.

I did this and I authorized this laptop in iTunes but after I connect my iPhone it didn't do anything

and my phone is still locked. pls help me as fast as you can thank you so much.

iPhone 7 Plus, iOS 14

Posted on Apr 1, 2021 10:47 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2021 12:10 PM

If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support



If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Apr 2, 2021 12:10 PM in response to arshiyoux

If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support



If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

MY iPHONE IS DISABLED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.