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charge for application

charged $ 24.99 for some app that I don't have. I have no paid subscriptions in the settings. what should I do?

iPhone X, iOS 14

Posted on Apr 1, 2021 11:43 PM

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Question marked as Best reply

Posted on Apr 2, 2021 12:09 PM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Best reply

Apr 2, 2021 12:09 PM in response to Jane_Doll

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

charge for application

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