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Cagney67 Author

Level 1

8 points

my iPhone is disabled and won't connect to itunes

my iPhone is disabled and won't connect to itunes

iPhone 11

Posted on Apr 2, 2021 4:31 AM

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Top-ranking reply

Level 10

124,823 points

Posted on Apr 2, 2021 4:55 AM

For a disabled phone, start here: https://support.apple.com/en-us/HT204306

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3 replies

Top-ranking reply

Level 10

124,823 points

Apr 2, 2021 4:55 AM in response to Cagney67

For a disabled phone, start here: https://support.apple.com/en-us/HT204306

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Level 10

124,823 points

Apr 2, 2021 4:37 AM in response to Cagney67

Is it not recognized by the computer? If so, start here: https://support.apple.com/en-us/HT204095

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Cagney67 Author

Level 1

8 points

Apr 2, 2021 4:50 AM in response to kb1951

because my iPhone is disabled I cannot open or unlock my phone to enable me to connect to iTunes. my phone isn't recognised nor is there an error symbol displayed

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my iPhone is disabled and won't connect to itunes

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