Last night my data stopped working on my phone. It says I have 5G in the right corner but will not load anything. When I open Safari it says PDP Authentication Failure. I have reset the network setting, tried starting my phone, taking out SIM and still nothing.
Any suggestions?
iPhone 12 Pro, iOS 14
Hi Tsanborn17,
We understand you receive an error when attempting to use Safari and recommend the following steps in addition to what you've already tried:
If Safari doesn't open a webpage or isn’t working as expected
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Does the issue remain when using a different network or over Wi-Fi?
Are you connected to any VPN in Settings > General? Also check for Profiles in that same section toward the bottom.
Keep us informed.
Thanks for posting in the Apple Support Communities forum, and have a great weekend!
PDP Authentication Failure
