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W-7972 Author

Level 1

4 points

Regarding app crashing.

I have a iphone 7 plus device. My one of the updated banking (MSC Bank) app crash on my device. Before upadate that app was runs fine on my device, but when I update that app it start crashing. I delete & reinstall that app many times also clear the website data but still the problem not solved. I reset the device with factory reset that app run on device for 2 days & again start crashing. I use lot of tricks to fix the problem but still it not works. What should I do?

iPhone 7 Plus, iOS 14

Posted on Apr 3, 2021 5:12 AM

Top-ranking reply

Chris0107

Level 9

51,929 points

Posted on Apr 3, 2021 5:14 AM

you should contact the bank and ask them why their app crashes

How to contact an app developer - Apple Support

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Regarding app crashing.

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