keyboard keys

My shift key may have something stuck in it.



Posted on Apr 3, 2021 8:58 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2021 4:44 PM

Try cleaning the keyboard by using the instructions in this Apple article:

https://support.apple.com/en-us/HT205662


Make sure to keep the can of compressed air fully upright or you can cause damage to the laptop since the extremely cold wet propellant will spray out if the can of compressed air is tilted.


If you have a 2015-2019 USB-C Apple laptop, then your laptop qualifies for a free Apple keyboard repair program if cleaning the keyboard with compressed air does not work and the laptop is less than four years old:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of the publicly acknowledged free repair program for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

1 reply
Question marked as Top-ranking reply

Apr 3, 2021 4:44 PM in response to slack_alice

Try cleaning the keyboard by using the instructions in this Apple article:

https://support.apple.com/en-us/HT205662


Make sure to keep the can of compressed air fully upright or you can cause damage to the laptop since the extremely cold wet propellant will spray out if the can of compressed air is tilted.


If you have a 2015-2019 USB-C Apple laptop, then your laptop qualifies for a free Apple keyboard repair program if cleaning the keyboard with compressed air does not work and the laptop is less than four years old:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of the publicly acknowledged free repair program for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

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keyboard keys

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