But I know my passcode

My phone was in my pocket at work it disabled it it says connect to iTunes I connected to iTunes from my other phone and my phone is still disabled what do I do I know my passcode so what do I do now

iPhone 7

Posted on Apr 3, 2021 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2021 10:17 AM

Follow these instructions: https://support.apple.com/en-us/HT204306


When an iPhone states that it is disabled, the passcode cannot help you. It has to be erased (with a computer) and restored from a backup.


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

But I know my passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.