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Compromised Cloud Account

Getting numerous phone calls on a landline about my cloud being compromised. Is this happening to anyone else? They are saying there is a toll free number starting with 315 which is New York and not toll free. Not answering any of them.

Posted on Apr 3, 2021 3:01 PM

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Posted on Apr 3, 2021 3:09 PM

Unfortunately, it is a very common scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Best reply

Apr 3, 2021 3:09 PM in response to Wmglasgirl

Unfortunately, it is a very common scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Compromised Cloud Account

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