The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Trying to reach Apple Support. They say my serial number id "for a different product!" How can I contact them?
Apple Watch Series 3, watchOS 5
I recommend signing in with your Apple ID first and then selecting the product (your watch) from there. That will then bypass the serial number prompt.
I recommend signing in with your Apple ID first and then selecting the product (your watch) from there. That will then bypass the serial number prompt.
Trying to reach Apple Support. They say my serial number id "for a different product!" How can I contact them?
