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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good morning,
I bought a yearly subscription to an Instagram stats app mid-December. Three months later, the app doesn’t work and won’t let me restore my purchase. The developer is unresponsive. I’m trying to get help through the “report a problem” site but it’s just an infinite loop of frustration.
What can I do to request a refund at this point?
Thank you!
See if anything here helps.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
How long refunds from the App Store or other Apple services take.
See if anything here helps.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
How long refunds from the App Store or other Apple services take.
Thanks, Niel. The link you shared to ask the iTunes Store staff for a refund sends me to their knowledge base with no way to chat or call. I’m not sure what I’m missing here...
App subscription refund
