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Ipadrookie16 Author

Level 1

4 points

Bluetooth keyboard

I bought a 3rd generation Bluetooth keyboard for my iPad pro 12.9 and I cannot connect it to my IPad. There is no button to make it discoverable

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Apr 4, 2021 2:14 PM

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Level 10

208,073 points

Posted on Apr 4, 2021 2:24 PM

If it is an Apple Smart Keyboard Folio, see this support article:--> Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support

and/or this one:--> If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

If the issue still persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0300&symptom_id=20186

If it isn't an Apple Keyboard, please contact its manufacturer's support team and ask them.

Regards

Giulio

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Level 10

208,073 points

Apr 4, 2021 2:24 PM in response to Ipadrookie16

If it is an Apple Smart Keyboard Folio, see this support article:--> Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support

and/or this one:--> If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

If the issue still persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0300&symptom_id=20186

If it isn't an Apple Keyboard, please contact its manufacturer's support team and ask them.

Regards

Giulio

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Bluetooth keyboard

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