Use of nano with earbuds

Hi ec1955x,

This could be related to compatiblity, so a different pair of earbuds to test would help. If you review the compatibility for EarPods with 3.5mm Headphone Plug, it shows the iPod Nano 7th generation as the only one available. Is that the model you have?

Identify your iPod model

Thanks for posting in the Apple Support Communities forum.

Take care.

Hi ec1955x,

It sounds like you're having trouble getting your iPod nano to work with your earbuds. Are these Apple certified earbuds or from a third party? For the iPod Nano, consider the following links for troubleshooting steps:

Learn how to force restart your iPod

If your iPod won't turn on or seems frozen

Once completed, test again and isolate by using another set of earbuds if the issue remains. Thanks for posting in the Apple Support Communities forum.

Have a great week!

Hey ec1955x,

That's correct. As mentioned in the iPod nano (Second Generation) - Technical Specifications, the unit originally came with the iPod nano Lanyard Headphones MA597G/A and while they're no longer sold via Apple stores or website, that would be the recommended hardware to use with the unit.

Enjoy your week!

Hi ec1955x,

Yes, the earbuds being wired was an assumption here, but likely compatibility is the root cause of audio issues here. Glad we were able to isolate it.

Have a good one.