Having problems downloading Battle.net on my MAC- having problems getting patch information

iMac 27″, macOS 11.2

Posted on Apr 4, 2021 7:01 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2021 1:12 PM

Hello Lami63,


We understand you're getting an error message indicating the Battle.net Installation is having problems getting patch information.


If it's isolated to this specific app, we'd recommend following the steps in the screenshot you've provided for more information, or to contact Blizzard Customer Support. If needed, please see How to contact an app developer.


We were also able to locate the following link for help with installation and patching: Troubleshooting Installation and Patching


If this is happening with all apps, we'd recommend following the steps on what to do If you can't download or update apps on your Mac.


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 5, 2021 1:12 PM in response to Lami63

Hello Lami63,


We understand you're getting an error message indicating the Battle.net Installation is having problems getting patch information.


If it's isolated to this specific app, we'd recommend following the steps in the screenshot you've provided for more information, or to contact Blizzard Customer Support. If needed, please see How to contact an app developer.


We were also able to locate the following link for help with installation and patching: Troubleshooting Installation and Patching


If this is happening with all apps, we'd recommend following the steps on what to do If you can't download or update apps on your Mac.


Cheers!

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Having problems downloading Battle.net on my MAC- having problems getting patch information

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